We
totally commit ourselves to implement and maintain a company that
fully meets the needs of our key groups (Our Individual Clients,
Our Dealer Clients, Our Dealer Client's Customers, Our Employees
and Our Community). Meeting this goal will provide excellent service
to our clients. Failure to excel in any one key group will cause
detriment to the other groups. Unity in spirit and purpose will
allow us to meet the needs of our key groups. Our key groups are:
Provide
the fastest, friendliest, most accurate service to all of our clients,
individual and dealer.
Provide our dealer clients, with the best possible service to increase
cash flow and increase CSI.
Make our dealer clients' customers happy with the quick courteous
service they will now receive from their dealer so that the customer
will want to return for future sales and work.
Provide our employees with a stable, satisfying job and an opportunity
for advancement in an environment of high ethical standards.
Continue our Corporate Citizenship of helping to meet the community's
needs through volunteering the time and energy of our employees
and through making monetary contributions to specific community
organizations.
We also have a vision for growth whose bounds are not limited to
the borders of our Home State. We will continue to expand our key
groups into new geographic markets and carry out this expansion
through Client intimacy. We will excel in each of these key groups
by treating each group with utmost dignity, respect and integrity. |